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Customer Service

How Can We Help You?

At Noire Enterprises, we offer a seamless and secure payment experience for our customers. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, via secure transactions processed through Stripe.

With Stripe, you can shop with confidence, knowing that your payment information is protected by industry-leading security measures. Whether you’re making a purchase online or through our mobile app, you can trust that your transactions are safe and secure.

If you have any questions or concerns about payments, please don’t hesitate to contact our customer service team for assistance. We’re here to help ensure that your shopping experience with us is smooth and hassle-free.

At Noire Enterprises, we offer shipping exclusively through USPS standard priority mail. This reliable shipping method typically delivers orders within 3-10 business days from the date of purchase.

Upon shipment, tracking numbers will be automatically generated and sent via email to provide you with real-time updates on the status of your order. This allows you to track your package every step of the way, ensuring a smooth and transparent delivery process.

Please note that delivery times may vary depending on your location and any unforeseen circumstances. If you have any questions or concerns about shipping, feel free to reach out to our customer service team for assistance. We’re here to help make sure your order arrives safely and on time.

At Noire Enterprises, we strive to ensure that every product you receive meets our quality standards and exceeds your expectations. While we do not offer refunds, we are happy to facilitate exchanges for defective products.

If you receive a defective item, please contact us promptly via phone or email to initiate the exchange process. Our customer service team will work diligently to resolve the issue and ensure that you receive a replacement product that meets our quality standards.

Please note that exchanges are subject to product availability and must be initiated within 5 days of receiving your order. We appreciate your understanding and cooperation in this matter.

If you have any questions or concerns about exchanges, please don’t hesitate to reach out to our customer service team for assistance. We’re here to help ensure that you are completely satisfied with your shopping experience at Noire Enterprises.

Cotton clothing is known for its durability, comfort, and versatility. To ensure that your cotton garments remain in top condition for years to come, we recommend following these general care instructions:

  1. Washing: Machine wash your cotton clothing in cold water with like colors. Use a mild detergent and avoid bleach, as it can weaken the fabric fibers.

  2. Drying: Tumble dry on low heat or air dry your cotton garments to prevent shrinking. Remove promptly from the dryer to minimize wrinkles.

  3. Ironing: If needed, iron your cotton clothing on a medium to high heat setting while still slightly damp. Avoid using a hot iron directly on printed or embellished areas.

  4. Storage: Store your cotton clothing in a cool, dry place away from direct sunlight to prevent fading. Fold garments neatly to maintain their shape.

By following these simple care instructions, you can prolong the life of your cotton clothing and keep them looking fresh and vibrant wear after wear.

If you have any specific questions about caring for your Noire Enterprises cotton garments, please don’t hesitate to contact our customer service team for personalized assistance.